Privacy

Privacy Policy

Personal data (hereinafter mostly referred to as "data") is processed by us only to the extent necessary and for the purpose of providing a functional and user-friendly website, including its contents and the services offered there.

According to Art. 4 No. 1 of Regulation (EU) 2016/679, namely the General Data Protection Regulation (hereinafter referred to as "GDPR"), "processing" refers to any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

With the following privacy policy, we inform you in particular about the type, scope, purpose, duration, and legal basis of the processing of personal data, insofar as we alone or jointly with others determine the purposes and means of the processing. Furthermore, we inform you below about the third-party components we use for optimization purposes and to enhance the quality of use, as far as third parties process data under their own responsibility.

Our privacy policy is structured as follows:

I. Information about us as the responsible party II. Rights of users and data subjects III. Information on data processing

I. Information about us as the responsible party

The responsible provider of this website in terms of data protection is:

BUGSLOCK GmbH

St. Stefan 106 - Commercial Zone West

A-9142 Globasnitz

Phone: +43 1 2361919

Fax: +43 1 2361919-9

Email: info@bugslock.at

Data protection officer at the provider:

Thomas Thonhofer

BUGSLOCK GmbH

St. Stefan 106 - Commercial Zone West

A-9142 Globasnitz

Phone: +43 1 2361919

Fax: +43 1 2361919-9

Email: info@bugslock.at

II. Rights of users and data subjects

With regard to the data processing described in more detail below, users and data subjects have the right to:

• Confirmation of whether data concerning them is being processed, access to the data being processed, further information about the data processing, and copies of the data (cf. Art. 15 GDPR);
• Correction or completion of incorrect or incomplete data (cf. Art. 16 GDPR);
• Immediate deletion of data concerning them (cf. Art. 17 GDPR), or, alternatively, if further processing is necessary according to Art. 17 para. 3 GDPR, restriction of processing according to Art. 18 GDPR;
• Receipt of the data concerning them and provided by them and the transfer of this data to other providers/controllers (cf. Art. 20 GDPR);
• Complaint to the supervisory authority if they believe that the data concerning them is being processed by the provider in violation of data protection provisions (cf. Art. 77 GDPR). Furthermore, the provider is obliged to inform all recipients to whom data has been disclosed by the provider about any correction or deletion of data or the restriction of processing carried out pursuant to Articles 16, 17 para. 1, 18 GDPR. However, this obligation does not exist if such notification is impossible or involves disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.

Users and data subjects also have the right to object to the future processing of data concerning them, provided the data is processed by the provider in accordance with Art. 6 para. 1 lit. f) GDPR. In particular, an objection to data processing for direct marketing purposes is permissible.

III. Information on data processing

Your data processed when using our website will be deleted or blocked as soon as the purpose of storage ceases to apply, no legal obligations to retain data oppose the deletion, and no other indications are provided for individual processing procedures.

Server Data

For technical reasons, particularly to ensure a secure and stable internet presence, data is transmitted to us or to our web space provider by your internet browser. This data, known as server log files, includes the type and version of your internet browser, the operating system, the website from which you accessed our site (referrer URL), the website(s) of our site that you visit, the date and time of your access, as well as the IP address of the internet connection from which the use of our internet presence is made.

This data collected is temporarily stored, but not in conjunction with any other of your data.

This storage is based on the legal grounds of Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our internet presence.

The data is deleted after a maximum of seven days unless further retention is required for evidential purposes. In that case, the data is wholly or partly exempt from deletion until the final clarification of an incident.

Cookies

a) Session Cookies

We use cookies on our website. Cookies are small text files or other storage technologies that are stored on your device by the internet browser you use. These cookies process certain specific information about you, such as your browser or location data or your IP address.

This processing makes our website more user-friendly, effective, and secure, as it enables, for example, the display of our website in different languages or the offering of a shopping cart function.

The legal basis for this processing is Art. 6 Para. 1 lit. b) GDPR, if these cookies process data for the initiation or processing of contracts.

If the processing does not serve the initiation or processing of contracts, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 Para. 1 lit. f) GDPR.

These session cookies are deleted when you close your internet browser.

b) Third-Party Cookies

Optionally, our website may also use cookies from partner companies with whom we cooperate for the purposes of advertising, analysis, or the functionalities of our website.

For more details, especially regarding the purposes and legal bases of processing such third-party cookies, please refer to the information provided below.

c) Elimination Possibility

You can prevent or restrict the installation of cookies by setting your internet browser. You can also delete cookies that have already been stored at any time. However, the necessary steps and measures depend on your specific internet browser. If you have any questions, please use the help function or documentation of your internet browser or contact its manufacturer or support. For so-called Flash cookies, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The necessary steps and measures also depend on your specific Flash player. If you have any questions, please use the help function or documentation of your Flash player, or contact the manufacturer or user support.

If you prevent or restrict the installation of cookies, however, this may mean that not all functions of our website can be fully utilized.

Customer Account / Registration Function

If you create a customer account through our website, we will collect and store the data you enter at registration (e.g., your name, address, or email address) exclusively for pre-contractual services, for the performance of the contract, or for customer care (e.g., to provide you with an overview of your previous orders with us or to offer the so-called wishlist function). At the same time, we store the IP address and the date and time of your registration. This data will not be transferred to third parties.

During the further registration process, your consent to this processing is obtained, and reference is made to this privacy policy. The data collected by us is used exclusively for providing the customer account.

If you consent to this processing, Art. 6 Para. 1 lit. a) GDPR is the legal basis for processing.

If the opening of the customer account also serves pre-contractual measures or the performance of the contract, the legal basis for this processing is also Art. 6 Para. 1 lit. b) GDPR.

You can revoke your consent to the opening and maintenance of the customer account at any time with future effect under Art. 7 Para. 3 GDPR. To do so, you just need to inform us of your revocation.

The data collected in this regard will be deleted as soon as the processing is no longer necessary. However, we must observe any tax and commercial law retention periods.

Creditworthiness Assessment and Scoring

If we offer you the possibility to pay by invoice within our range of goods or services and you choose to utilize this option, we reserve the right to obtain a credit report based on mathematical-statistical procedures from a credit reporting agency (such as Creditreform, Schufa, Bürgel, or infoscore). To do this, we will forward your data relevant to the contract, such as your name and address, to the credit agency. We use the subsequent report about the statistical probability of a payment default for our decision on whether to offer you payment by invoice.

The legal basis for this processing is our legitimate interest in the security of the claim according to Art. 6 Para. 1 lit. f) GDPR.

Newsletter

If you subscribe to our free newsletter, the data requested from you for this purpose, such as your email address and, optionally, your name and address, will be sent to us. At the same time, we store the IP address of the internet connection from which you access our website as well as the date and time of your subscription. During the subscription process, we will obtain your consent to send the newsletter, describe the content specifically, and refer to this privacy policy. The data collected will be used exclusively for sending the newsletter and will not be passed on to third parties.

The legal basis for this processing is Art. 6 Para. 1 lit. a) GDPR.

You can revoke your consent to the newsletter dispatch at any time with effect for the future according to Art. 7 Para. 3 GDPR. To do this, you just need to inform us of your revocation or click on the unsubscribe link included in every newsletter.

Contact Requests / Contact Opportunities

If you contact us via contact form or email, the data you provide will be used to process your request. The provision of data is necessary for the processing and answering your inquiry - without its provision, we cannot respond to your inquiry, or can only do so to a limited extent.

The legal basis for this processing is Art. 6 Para. 1 lit. b) GDPR.

Your data will be deleted once your inquiry has been conclusively answered and there are no legal storage obligations to prevent deletion, such as might be the case following subsequent contract execution.

User Contributions, Comments, and Ratings

We offer you the opportunity to publish questions, answers, opinions, or reviews, hereinafter referred to as "contributions," on our websites. If you make use of this offer, we process and publish your contribution, the date and time of submission, and the pseudonym you may use.

The legal basis for this is Art. 6 Para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future according to Art. 7 Para. 3 GDPR. You just need to inform us of your revocation.

In addition, we process your IP and email address. The IP address is processed because we have a legitimate interest in taking or supporting further steps if your contribution infringes on the rights of third parties and/or is otherwise unlawful.

The legal basis in this case is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in any necessary legal defense.

Subscription to Contributions

If you publish contributions on our websites, we also offer you the option to subscribe to subsequent contributions from third parties. To inform you about these subsequent contributions via email, we process your email address.

The legal basis for this is Art. 6 Para. 1 lit. a) GDPR. You can revoke your consent to this subscription at any time with effect for the future according to Art. 7 Para. 3 GDPR. To do this, you just need to inform us of your revocation or click on the unsubscribe link contained in the respective email.

Google Analytics

We use Google Analytics on our website, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."

By certifying under the EU-US Privacy Shield ("EU-US Privacy Shield")

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guarantees that it complies with the EU's data protection regulations even when processing data in the USA.

Google Analytics is used to analyze the user behavior on our website. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our website.

Usage and user-related information, such as IP address, location, time, or frequency of visits to our website, are transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. With this function, Google shortens the IP address within the EU or EEA.

Google uses the data collected to provide us with evaluations of visits to our website and the activities there. These data can also be used to provide other services related to the use of our website and internet usage.

Google states that it does not combine your IP address with other data. In addition, Google provides further information on data protection at

https://www.google.com/intl/de/policies/privacy/partners

including options for preventing data usage.

Furthermore, Google offers a so-called deactivation add-on at

https://tools.google.com/dlpage/gaoptout?hl=de

along with further information on this. This add-on can be installed with the common Internet browsers and offers you further control over the data that Google collects when our website is accessed. The add-on informs the JavaScript (ga.js) of Google Analytics that no information about the visit to our website should be transmitted to Google Analytics. However, this does not prevent information from being sent to us or to other web analytics services. Whether and which other web analytics services are used by us is also disclosed in this privacy policy.

"Google+" Social Plug-in

We use the plug-in of the social network Google+ ("Google Plus") on our website. Google+ is an internet service provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."

By certifying under the EU-US Privacy Shield ("EU-US Privacy Shield")

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guarantees that it complies with the EU's data protection regulations even when processing data in the USA.

The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the quality improvement of our website.

Google provides further information about the possible plug-ins and their respective functions at

https://developers.google.com/+/web/

If the plugin is placed on one of the pages of our website that you visit, your Internet browser will download a representation of the plugin from Google's servers in the USA. For technical reasons, it is necessary for Google to process your IP address. In addition, the date and time of your visit to our website are also recorded.

If you are logged into Google while visiting one of our web pages that contain the plugin, the information collected by the plugin about your specific visit will be recognized by Google. The information collected may then be assigned to your personal user account at Google. For example, if you use Google's "Share" button, this information will be stored in your Google user account and may be published on Google's platform. If you want to prevent this, you must either log out of Google before visiting our website or make the appropriate settings in your Google user account.

Google provides further information about the collection and use of data as well as your related rights and protection options in its privacy policy available at:

Google Privacy Policy

Google Maps

We use Google Maps on our website to display our location and to create driving directions. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."

By certifying under the EU-US Privacy Shield ("EU-US Privacy Shield")

EU-US Privacy Shield Certification

Google guarantees that it complies with the EU's data protection regulations even when processing data in the USA.

To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.

If you access the Google Maps component integrated into our website, Google stores a cookie on your device via your Internet browser. To display our location and create a route map, your user settings and data are processed. We cannot rule out the use of Google servers in the USA for this purpose.

The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in optimizing the functionality of our website.

Through the connection established with Google, Google can determine from which website your request has been sent and to which IP address the driving directions should be transmitted.

If you do not agree with this processing, you have the option to prevent the installation of cookies by making the appropriate settings in your Internet browser. Details can be found in the section "Cookies" above.

The use of Google Maps and the information obtained through Google Maps is governed by the Google Terms of Service Google Terms of Service and the Terms and Conditions for Google Maps Google Maps Terms and Conditions.

Furthermore, Google provides additional information at:

Google Ad Settings

Google Privacy Policy